Cancellation Policy

Cancellation Policy

At National Filter Warehouse, we understand that sometimes plans change and you may need to cancel an order. Our Cancellation Policy is designed to provide you with the flexibility and peace of mind you need when shopping with us. Please read the following policy carefully.

Order Cancellation Requests

  • Before Shipment: If you wish to cancel your order, please contact our customer support team as soon as possible. If your order has not yet been shipped, we can cancel the order and issue a full refund.

    Contact Information:

    • Email: sales@nationalmarketingindustries.com
    • Phone: 718-509-2646

  • After Shipment: Once your order has been shipped, it cannot be canceled. However, you may still return the product in accordance with our Return and Refund Policy.

    Refunds

    • If your cancellation request is approved and your order has not yet been shipped, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
    • For orders that have already been shipped, please refer to our Return and Refund Policy to initiate a return and request a refund.

    Changes to Order

    • If you need to make changes to your order (such as updating the shipping address or modifying the order details), please contact our customer support team as soon as possible. We will do our best to accommodate your request before the order is processed and shipped.

    Contact Us If you have any questions or require assistance with your order cancellation, our customer support team is here to help. Please do not hesitate to reach out to us at:

    • Email: 718-509-2646
    • Phone: sales@nationalmarketingindustries.com

    Additional Information

    • We reserve the right to cancel any order at our discretion. In such cases, you will be notified promptly, and a full refund will be issued.
    • This Cancellation Policy may be updated from time to time. Please review it periodically to stay informed of any changes.

    We hope this policy provides clarity and confidence when shopping with us. Thank you for choosing National Filter Warehouse for your air filtration needs.